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Returns and Refunds

Returns/Refunds

Items can only be returned or refunded within 30 days of the date of purchase and when accompanied by proof of purchase.


To be eligible for a return or refund, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

All returns and refunds are shipped at the expense of the customer. If however your item was faulty and you qualify for a refund we will reimburse your return shipping costs once the garment(s) have been received.

To start a return or refund, you can contact us at support@spiritandsin.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

We are unable to refund your original or return postage costs unless the product is faulty/incorrect.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.


Exchanges

Items can only be exchanged within 30 days of the date of purchase and when accompanied by proof of purchase.

We only replace items if they are defective or damaged. 

If you receive a defective item, email us (support@spiritandsin.com) with your order number, detailed description, and image of the defect. We will review and reply with a resolution.

 

 

Sale Items  

All discounted sales are final. Unfortunately, we cannot accept returns/exchanges or refunds on sale items. 

 

 

You can always contact us for any questions at support@spiritandsin.com.

 

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